Sh777 Privacy Policy — Your Information Is Completely Safe with Us

1 Introduction

Sh777 is a trusted online gaming and betting platform in Bangladesh. We take our users' privacy very seriously. This Privacy Policy explains how sh777 collects, uses, and protects your personal information.

By using sh777's website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering on the platform.

This Privacy Policy applies to all sh777 services, products, and features delivered through any digital channel. We review this policy regularly and update it as needed.

2 What Information We Collect

Sh777 only collects information necessary to provide its services. The types of information collected are described below:

Personal Identification Information

• Full name, date of birth, gender
• National ID number or passport number (required for KYC verification)
• Phone number and email address
• Current and permanent address

Financial Information

• BKash, Nagad, or other mobile banking number
• Transaction History (Deposits, Withdrawals, Bets)
• Balance and bonus information

Technical Information

• IP Address & Device Identity
• Browser type and operating system
• Activity logs on the platform (login times, page visits)
• Cookie & Local Storage Data

3 Purpose of Data Use

Sh777 uses the information it collects for the following purposes:

• Account Management: Registration, login, profile updates, and password recovery.
• Service Delivery: Maintaining gaming, betting, deposit, and withdrawal services.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• KYC Verification: Age and identity verification and legal compliance.
• Customer Support: Troubleshooting, complaint resolution, and support.
• Promotional Communications: Notifying you about bonuses, offers, and new features (subject to your consent).
• Analytics & Improvement: Improving platform performance and user experience.
• Legal Obligations: Fulfilling requests from government or regulatory authorities.

4 Data Sharing & Disclosure

Sh777 does not generally share your information with third parties. However, sharing may occur in the following limited circumstances:

Service Providers

Only the minimum necessary data is shared with service providers such as payment processors, server hosting providers, and security analysts. These providers are contractually bound to comply with sh777's privacy standards.

Legal Obligations

Information may be disclosed in response to a court order, investigation, or legitimate request from a regulatory authority. In such cases, we always aim to disclose the minimum amount of information required.

Business Changes

In the event of a change of ownership, merger, or acquisition of sh777, user data may be transferred to the new entity. You will be notified before any such change takes place.

5 Data Security

Sh777 uses industry-standard security measures to protect your information. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Active measures to prevent cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Staff Training: Only authorized personnel have access to user data.
• Data Backup: Encrypted backups are taken regularly and stored in a secure location.

6 Cookie Policy

Sh777's website and app use cookies. Cookies are small text files stored on your device that help improve your experience on the platform.

Types of Cookies We Use

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

7 Your Rights

As an sh777 user, you have the following rights over your personal information:

8 Data Retention Period

Sh777 does not retain user data longer than necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the full duration the account is active, and for 5 years after account closure.
• Transaction Records: A minimum of 5 years as required by legal obligations.
• KYC Documents: Up to 7 years after account closure.
• Log Files: Up to 12 months.
• Cookie Data: By cookie type (see above).
• Marketing Information: Deleted immediately upon opt-out.

9 Protection of Minors' Privacy

Sh777 is not intended for anyone under the age of 18. We do not knowingly collect information from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be terminated immediately.
• Any collected data will be permanently deleted.
• If you have concerns, parents or guardians can contact us at [email protected].

10 Policy Changes

Sh777 may update this Privacy Policy from time to time. When changes are made, we take the following steps:

• You will be notified by email or through the platform before any significant changes are made.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• Re-consent may be required for significant changes.

11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us: